Frequently Asked Questions
Everything you need to know about sourcing with us.
How long does sourcing and delivery take?
Our typical timeline is 3-4 weeks from inquiry to delivery, including supplier verification, inspection, consolidation, and express shipping.
Do you handle quality inspection?
Yes. Our local team inspects products, verifies specifications, and documents quality before shipment, with a 99.7% approval rate.
What are your shipping routes?
We operate proprietary express logistics routes and warehouse hubs that deliver approximately 40% faster than industry average.
How is pricing determined?
We negotiate directly with verified suppliers and provide transparent, real-time cost calculations with pricing guaranteed for 30 days.
Can I track my order?
Yes. Every shipment includes real-time tracking updates so you always know where your goods are.
Do you work with small businesses?
Absolutely. From Silicon Valley startups to Fortune 500 companies, we tailor sourcing solutions to businesses of every size.